Frequently Asked Questions
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What does Noctilume mean?
Noctilume (pronounced nok-til-oom) draws its inspiration from the phenomenon of noctilucence, the state of being luminous in the dark. It comes from the name given to the ethereal layer of high-altitude clouds found in the mesosphere, called noctilucent clouds, which are visible only at astronomical twilight.
The name is symbolic to the role we take with our clients. Like the elusive noctilucent clouds, we make an appearance, then seamlessly blend into the background. While our work involves diving into details, we also make sure to maintain a strategic view to ensure our solutions are holistic and comprehensive. Most importantly, we provide guidance only where our clients want or need them—where they feel in the dark.
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How much do your services cost?
Each engagement is unique and the cost will depend on the size of your business, the complexity of your challenges, how quickly you are hoping to see results, and your available budget.
We start with a conversation to better understand these aspects, and from there we can provide you with a proposal that outlines our recommended services and their corresponding fees.
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How long will it take to see results?
A strategy sets a direction, but it still takes work for momentum to build and change to take effect. All that will take time.
The engagement itself may take anywhere from a few weeks to a few months or more, depending on what you need. The goals and targets we will set may take a few months to a few years to reach.
We’ve seen some of our clients make significant progress within a few months, while others are still working through challenges a year or more in.
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What if I need help with something else?
We are tapped into a network of experts and professionals that can do things we’re not so great at. Sometimes we will engage them as part of our team, other times we’ll bridge the connection for you to work with them directly.
A few of our closest partners are listed here.
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I’m not in the creative industry, but would love a strategy jumpstart. Can you help?
We have worked with several clients in the past who are in other sectors and verticals.
Depending on your needs and how our experiences align, we may still be able to support you.
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Do you still offer workplace strategy services?
Workplace strategy is not a primary focus for Noctilume, but we’re happy to discuss your needs to see how we can support you. This type of service typically falls under the 0-1 category of our offerings, particularly if your goal is to develop a workplace solution that will help take your business to the next level.
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How small of a scope will you take on?
We have a self-guided workbook for early stage business owners (and we’re working on developing more) that is a low-risk, cost effective solution to get some strategic guidance.
Each workbook purchase includes a free consultation at the completion of the workbook, where we share our insights and provide some recommendations on next steps.
If your needs are more complex, but you can’t or are unsure about committing to too much right now, we can start with a pilot project—a small, but impactful scope to see how things go. From there, we can expand our scope as and when you’re ready or when needed.
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You sell apparel?!
Yes, we have a small collection of subtly branded t-shirts available for purchase.
Designed to inspire and motivate, these shirts reflect the values and messages we often share with our clients.